Privacy Policy – V Uniqueness | Fine Greek Jewelry

Last Updated: 06/2025

At V Uniqueness | Fine Greek Jewelry ("we," "us," "our"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services (collectively, the "Services").

By using our Services, you consent to the practices described in this Policy. If you do not agree, please refrain from using our Services.

1. Information We Collect

We collect personal and non-personal data to provide and improve our Services. This includes:

1.1 Personal Information

  • Contact Details: Name, email, phone number, shipping/billing address.

  • Payment Information: Credit/debit card details (processed securely via third-party gateways like PayPal).

  • Account Data: Username, password (if you create an account).

  • Communications: Emails, chat logs, customer service inquiries.

  • Preferences: Wishlists, product interests, marketing preferences.

1.2 Non-Personal Information

  • Device & Browser Data: IP address, device type, operating system.

  • Usage Data: Pages visited, time spent, clickstream behavior.

  • Cookies & Tracking: See Section 4 for details.

1.3 Data from Third Parties

  • Social Media: If you log in via Facebook/Google.

  • Analytics Providers: Google Analytics, Meta Pixel.

  • Payment Processors: Fraud prevention data.

2. How We Use Your Information

We use your data for the following purposes:

2.1 Service Provision

  • Process orders, payments, and deliveries.

  • Provide customer support.

  • Manage your account (if applicable).

2.2 Marketing & Personalization

  • Send promotional emails (you can opt out anytime).

  • Recommend products based on your preferences.

  • Display targeted ads (e.g., Facebook, Instagram).

2.3 Legal & Security

  • Prevent fraud and unauthorized transactions.

  • Comply with legal obligations (e.g., tax laws).

  • Enforce our Terms of Use and policies.

2.4 Analytics & Improvements

  • Analyze website traffic and user behavior.

  • Improve product offerings and user experience.

3. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process data based on:

  • Consent: For marketing emails and cookies.

  • Contractual Necessity: To fulfill orders.

  • Legal Obligation: For tax and fraud prevention.

  • Legitimate Interest: For website analytics and security.

4. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your experience:

4.1 Types of Cookies

  • Essential: Necessary for website functionality (e.g., shopping cart).

  • Analytical: Track usage (e.g., Google Analytics).

  • Advertising: Display personalized ads (e.g., Facebook Pixel).

4.2 Managing Cookies

You can disable cookies via browser settings, but some features may not work.

5. Data Sharing & Third Parties

We do not sell your data but may share it with:

  • Payment Processors: PayPal, Stripe.

  • Shipping Providers: DHL, FedEx.

  • Marketing Platforms: Mailchimp, Meta Ads.

  • Legal Authorities: If required by law.

All third parties must comply with GDPR and data protection agreements.

6. International Data Transfers

Your data may be transferred outside the EU/EEA (e.g., to U.S. servers). We ensure safeguards like:

  • Standard Contractual Clauses (SCCs).

  • Privacy Shield (for U.S. providers).

7. Data Retention

We retain your data only as long as necessary:

  • Orders: 7 years (for tax compliance).

  • Marketing: Until you unsubscribe.

  • Inactive Accounts: Deleted after 3 years.

8. Your Rights (GDPR & CCPA)

You have the right to:

  • Access your data.

  • Correct inaccurate information.

  • Delete your data ("right to be forgotten").

  • Opt out of marketing.

  • Port your data (GDPR).

  • Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at [email protected].

9. Security Measures

We implement:

  • SSL Encryption for online transactions.

  • PCI-DSS Compliance for payment security.

  • Regular security audits.

However, no system is 100% secure—always protect your passwords.

10. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect their data.

11. Policy Updates

We may update this Policy periodically. Changes will be posted on our website with a new "Last Updated" date.

12. Contact Us

For privacy-related inquiries, contact:

V Uniqueness | Fine Greek Jewelry
📧 Email: [email protected]
🌐 Website: www.vuniqueness.com
📍 Address: Agιias Triados 8 Street, 13232, Petroupoli, Greece